TSF FAQ

Got a question about the work we do at TSF? Here is a list of the most frequently asked questions submitted by our clients, staff and employees. If you can’t find an answer to your question please, get in touch.

TSF is an acronym for The Samaritans Foundation. We are a charity organization established in Nigeria and the UK in 2021. TSF provides food for insecure Nigerians. We solicit, collect, and purchase food from manufacturers to share the less privileged.

After food has been received or purchased, our Agencies are ready for distribution to community immediately.

Food manufacturers, wholesalers, retailers, farmers and food distributors donate food and other grocery products to the TSF Agents. Food industry donors make a variety of packaged, canned, perishable, and non-perishable foods to feed the communities.

Yes, TSF also receives food through generous individual community donors and groups, businesses and organizations across Nigeria. However, TSF purchases food to ensure a consistent supply of certain food staples if there a high demand.

TSF receives funding from a variety of generous funders: foundations, state and federal government, corporations, small businesses and individuals.

A TSF FOOD PANTRY is an individual agent that distributes bags or boxes of food directly to those in need who reside in a specified area. Our food pantry agents are members who obtain food from various sources.

A food bank solicits, stores, and distributes large donations of food. Donations that a single food pantry could not accept because of a lack of storage capacity at their facility. A food pantry provides food packages to families that have a place to live, but not enough food. These packages are designed to provide nutritionally balanced meals.

The TSF Food Pantry Network has locals throughout Nigeria. Check our website map location to find one in your area.

Every Nigerian, local area residents who are in need of assistance. There are no income guidelines to receive food from the TSF Food Pantry Network. But, you must become a TSF member to be eligible for weekly supply of healthy food.

Food is distributed to eligible individuals and families on a weekly basis.

Anyone requesting food pantry must be a resident of a local in Nigeria. If you are in need of food from TSF food pantry, please call the check our website for a local Agent in your local area.

If you are visiting one of our Agents for food, you will never have to pay. Our Agent pantries are required to offer their food services to you 100% free of cost.

You can help support our mission by giving money directly to our food pantry by visiting the donation pages on TSF website. You can also help support our ending hunger mission by donating foods to our local Agents.

TSF Pantry does have some membership criteria to ensure the people who need it most benefit from our project. Certain Pantries are also only open to people living in certain areas; please contact info@thesamaritans-f.org if you are unsure about how you want to become a Food Pantry Agent. To complete an online application form, please go to 'Become a Member' page.

We’re working closely with our stakeholders to explore each food pantry's situation and offer support, as well as with national partners to understand how we can work together to make sure people can access support in the coming months. But this doesn't fall to food pantry alone, so we’re also talking to the government about how our network could help protect people to put an end to hunger.

By volunteering for your TSF and being a voice for change in your community, you can make a real difference to people’s lives. In the coming months, food pantries may need extra volunteers to help sort and pack donations and deliver food to people who are vulnerable. If you would like to volunteer, please register for more information here https://thesamaritans-f.org/membership-volunteer.

Questions about Donations

Find the answers to some of your questions about donating below. If you need to contact us, get in touch at info@thesamaritans-f.org or call +441619435414 or +2347036575835.

Q: Why should I donate to TFS?

During this time of uncertainty, any donations would be much appreciated, particularly as food pantries are likely to see an increase in the number of food packages given out over the next few weeks. By donating to TSF, you’ll be helping the most vulnerable people in the country to become self-sufficient and independent. We maximize the money available for fighting poverty by keeping administration costs to an absolute minimum.

Q: How will TSF use my information?

We value privacy, which is why we’ll never share any of your personal information with third parties. Any information you provide will be used to manage your account and process your donation. If you’d like us to delete any information we hold about you, contact us by email.

Q: Is my online payment secure?

Yes, every donation along with personal financial information is secured. We use a secure firewall to protect, and our site is secured with an SSL certificate.

Q: How do I ask questions about my payments?

If you need to talk to us about a donation, contact us using our online form. Alternatively, email us at info@thesamaritans-f.org

Q: How can I be sure my money is being used to fight poverty?

We provide a written guarantee that your donation will be used to fight hunger and poverty in Nigeria. We spend the money you generously give on food programs for the neediest in society. We also use our resources for various initiatives designed to give people the tools they need to lift themselves out of poverty for good.

Q: Can I donate if I live outside Nigeria?

Yes, but we only accept donations in dollars if you live outside Nigeria. Your donation will be charged in US dollars and you will receive a mailed acknowledgement from The Samaritan Foundation.

Q: Can I donate food or goods to TSF?

Yes, speak to your local food pantry agent in your local government about delivering the food and products. We can collect the items to be donated from any location.

Q: How can I make a product donation?

Your local food bank can assist you in determining what items they need at present. If you wish to donate grocery products directly to your local food bank, visit our food drives page.